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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (1 Reviews)
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reviewiconCar & Truck Care, near Apison, Waggoner

Having owned a Collision repair shop for 35 yrs. in Indiana, I understand how difficult it is to find a good mechanic. When I finally found Robert and his crew here in Tennessee, I was so happy and relieved! They have since completed multiple repairs and maintenance for my vehicle - I put heavy miles and usage on my 2018 Dodge Ram. Each and every encounter with this shop has proven to be courteous, efficient, and with excellent results.

, 03/07/2023

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